Back to previous page

SBM122 - Customer Service
This course provides a thorough introduction to a crucial skill set for anyone working in business today people skills, or the skills to better understand and relate to others. This course will also raise the student's awareness, prompt thinking, give many step-by-step suggestions for improvement, and provide students with a valuable reference for information on how they and their organizations can deliver service excellence.
Please use the link below to get to the online bookstore. You will need to know the SRC course number (SBM122) and section number (T1) or contact SRC Bookstore at (309) 649-6295.
Spoon River College: 23235 North County Highway 22 Canton, IL 61520 Phone: 3096474645