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VT 102 - Interpersonal Communication
Prerequisite: Enrollment in this course is limited to students enrolled in the veterinary assistant or veterinary technology program. This course introduces the practices and principles of interpersonal communication in both dyadic and group settings. Emphasis is on the communication process with clients and peers; issues addressed include perception, listening, self-disclosure, ethics, conflict management and nonverbal communication. Topics include understanding the human-animal bond and dealing with client and personal bereavement, and developing essential skills to open discussion lines, educate clients, negotiate during job hunting, resume building, and interview preparedness.
Textbook information is available at You will need to know the BHC course number: ACCT 102 and section: 11W
Upon successful completion of this course, the student shall be able to: A. Apply understanding of interpersonal skills and team dynamics in a health care delivery system B. Communicate in a professional manner in all formats - written, oral, non-verbal and electronic C. Utilize appropriate interpersonal and public relations skills D. Detect and manage communication breakdown in the clinical setting E. Describe the human-animal bond F. Handle bereavement with confidence and compassion G. Prepare a professional resume
Black Hawk College: 6600 34th Ave Moline, IL 61265 Phone: 3097965000